IMUETINYAN, Ibobo Bridget
Department of Business Administration, Faculty of Social Science,
Delta State University, Abraka, Nigeria
ABSTRACT
This research examined the relationship between human resource outsourcing and organizational performance of manufacturing firms in Delta State, Nigeria. Cross sectional survey research design was adopted with a population of 120 owner managers, managers and supervisors of manufacturing firms in Delta State. Four (4) hypotheses were formulated in null form and tested using the Spearman Rank Order Correlation Coefficient with the aid of SPSS version 21. Results indicate that both recruitment process outsourcing and training & development outsourcing have implications for firm performance (growth and customer satisfaction). Therefore, the study recommended among others that Manufacturing companies should outsource their recruitment and training and development to an agency to save money and free up time for managers to plan more effectively.
Keywords: Recruitment Process Outsourcing, Training & Development Outsourcing, Growth, Customer Satisfaction, Organizational Performance