CONFLICT MANAGEMENT STYLES AND PERFORMANCE OF NIGERIAN AGIP OIL COMPANY IN EGBEMA, RIVERS STATE

ISAAC, Oka Irene
Department of Marketing
Airforce Institute of Technology, Kaduna
isaacirene668@gmail.com
Abstract
This study examined the relationship between conflict management styles and performance of Nigerian
Agip Oil Company (NAOC) in Egbema, Rivers State. It was a case study. The study utilized questionnaire
to collect primary data from 45 management level staff of NAOC in Egbema, Rivers State. The data
collected was analyzed using the Kendall’s tau coefficient of correlation statistic. The study found that
integrating and compromising styles of conflict management relates to organizational performance. The
study therefore concludes that the performance of NAOC in Egbema, Rivers State depends on their conflict
management styles, and recommends that management of NAOC should adopt integrating and
compromising styles of conflict management if the seek to achieve improved performance in terms of
increase in market share and productivity.
Keywords: Compromising, Conflict Management approaches, Integrating, organizational performance, of
Nigerian Agip Oil Company.