NWOGU, Joy Onyinyechi1, OMUNAKWE, Priscilla Obunwo2
1,2Department of Office and Information Management, Faculty of Administration and
Management, Rivers State University, Nkpolu- Oroworukwo, PMB, 5080,
Port Harcourt, Nigeria.
Email: chinyerejoy2626@gmail.com Phone no: 07061556076, Priscilla.omunakwe@ust.edu.ng
Abstract
The purpose of this paper is to provide understanding about data quality management and sustainability as well as elaborate on the importance of data quality management for organizational sustainability. The baseline theory for this study was job characteristic theory, while the method used was the secondary methods where literatures were reviewed. The study elaborates on the necessity of data quality management for organizational sustainability. The study also found out that data quality management has a huge impact on sustainability as it improves decision-making, increased operational efficiency, and enhanced customer satisfaction. The study concluded that data quality management is a necessity for sustainability in any organizations. Based on the conclusion, the study suggested that organizations and business firms should facilitate active use of data quality management as it have a positively influence on organizational sustainability.
Keywords: Quality data, data quality management, sustainability, decision making, innovation customer
satisfaction, and operational efficiency.