CINJEL, Nandes Dickson
Department of Public Administration, Faculty of Management, Federal University Wukari,
Taraba State
CHUJOR Okwah Fortune
Department of Public Administration, Faculty of Social Science, University of Port Harcourt,
River State
Corresponding Author’s Email: ncinjel@yahoo.com
Contact: 08065444172
ABSTRACT
Digitalized governance is a government that operates using digitalized technology; it is the application
of digital technology in government. This study examined the impact of digital government on
productivity in the Nigerian Public Sector. The study gives much accentuation to the practice in INEC
and FRSC. The study is non-experimental research and as such, Mixed Method Research Design was
employed. Krejcie and Morgan Table was used to determine the sample size of the study. The data of
the study were generated from array of both published and unpublished documents (Textbooks,
Journals, Newspaper, Magazines, internet materials, etc.). The study found that digital technology has
significant benefits in the Nigerian Public Service. The study also found that factors such as
insufficient tools, poor usage, maintenance, network, among others affect the application of digital
technology in Nigerian Public Sector. The study recommends that Nigerian government, INEC and
FRSC precisely need to adequately train all workers on how to use technologies and know the need
for the sufficiency and maintenance of the tools, among many others.
Keywords: Digital government, Technology, Public Service, Productivity, INEC and FRSC