CLOUD COMPUTING CAPABILITY AND ORGANIZATIONAL COMMUNICATION OF PUBLIC TERTIARY INSTITUTIONS IN RIVERS STATE

ELEKWACHI, Happiness Nwanyi
Department of Office and Information Management
Faculty of Management Sciences
Rivers State University, Port Harcourt
happiness.elekwachi@ust.edu.ng
DICK, Aa-nu Sunday
Department of Office and Information Management
Faculty of Management Sciences
Rivers State University, Port Harcourt
OMUNAKWE, Priscilla Obunwo
Department of Office and Information Management
Faculty of Management Sciences
Rivers State University, Port Harcourt
ABSTRACT
This study examined cloud computing capability and organizational communication of public tertiary
Institutions in Rivers State. The study adopted an explanatory research design and collected primary data
via a cross-sectional survey. The population of the study consisted 502 administrative heads who are
prominently involved in communication processes as staff of the public tertiary institutions in Rivers State.
The sample size comprised 222 administrative staff. Structured questionnaire was used as instrument for
data collection. The study adopted Person-Environment Fit Theory as baseline theory. Spearman Rank
Order Correlation was used for the bivariate analysis. The study found that there is a significant positive
relationship between cloud computing capability and organizational communication in terms of
information dissemination, coordinated work system and decision making and implementation. The study
concluded that cloud computing capability enhance organizational communication in public tertiary
institutions in Rivers State. Administrative heads across public tertiary institutions, such as ICT directors,
Deans and HODS, can have their job enhanced by adopting cloud computing storage process through
internet. The study recommends that management of public tertiary institutions should ensure reliable
networks of offline and virtual databases are put in place for speedy storage, retrieval, and safeguarding
of their digital capabilities, which will in turn enhance information dissemination, coordinated work system
and decision making and implementation in the organizational institutions.
Keywords: Cloud computing capability, coordinated work system, information dissemination
organizational communication