AN INVESTIGATION OF SUPPLY CHAIN DISRUPTION MITIGATION STRATEGIES: EVIDENCE FROM KADUNA-NIGERIA

MUSA, Attahiru
Department of Procurement and Supply Chain Management
Kaduna State University, Nigeria
ALI, Ibrahim Labaran
Department of Procurement and Supply Chain Management
Kaduna State University, Nigeria
ABSTRACT
The Covid-19 pandemic forced organisations to rethink their business models and management styles.
Supply chains learned the hard way of how to react and operate under pandemic conditions. This
study investigated strategies adopted to mitigate disruptions caused by Covid-19. Data was collected
through in-depth semi-structured interviews with management staffs and suppliers of the case
organization in Kaduna, Nigeria. The findings revealed strategies used by the case study in mitigating
supply chain disruption such as routine online meetings with stakeholders, drone delivery to areas
where there are logistics and environmental challenges, last mile delivery and use of new technologies
in communication. Although the study is a case study which restrict the generalization of its findings,
future research may consider building on the findings of this study to survey a larger population to
understand the strategies they used in mitigating supply chain disruptions.
Keywords: Covid-19 disruption, supply chain, supply chain disruption, disruption mitigation
strategies