NWACHUKWU, Precious Ikechukwu
Department of Petroleum Marketing and Business Studies
Federal Polytechnic of Oil and Gas Bonny, Rivers State
nwachukwupi27@gmail.com
WALTER, O. Goodluck
Department of management,
Faculty of management sciences
Ignatius Ajuru University of Education, Rivers State
AGBENYO, Joseph U.
Department of Computer Science
Federal Polytechnic of Oil and Gas Bonny, Rivers State
ABSTRACT
The study investigated business ethics and performance of quick service restaurants in Rivers
State. The study adopted a descriptive research design. The study used a structured questionnaire
to obtained data from a sample of 268 respondents from 20 quick service restaurants in Rivers
State. The Pearson Product Moment Correlation served as the test statistic. All statistical
analyses relied on the Statistical package for social sciences (SPSS) version 23.0. The study
found that business ethics have a very weak positive relationship with performance of quick
service restaurants. The study concludes that business ethics manifested in honesty and integrity
in a firms business practices contributes to its performance; and recommends that quick service
restaurants in Rivers State that desire improved performance should engage in ethical business
practice exemplified in honest interaction with customers and consistent good conducts.
Keywords: Business ethics, integrity, firm performance, quick service restaurant.