– Employee Stress Management and Organizational Performance

EMPLOYEE STRESS MANAGEMENT AND ORGANIZATIONAL PERFORMANCE:

EVIDENCE FROM HEALTHCARE SECTOR IN NIGERIA

EGBERI, Agbarha Kelvin

Department of Business Administration and Management  School of Business Studies ,

Delta State Polytechnic, Ozoro, Delta State, Nigeria

and

OLUFOLAHAN, Omayeli Mary

Department of Business Administration and Management  School of Business Studies,

Delta State Polytechnic, Ozoro, Delta State, Nigeria 

ABSTRACT

This paper evaluated the relationships between employee stress management and the performance of healthcare firms in Nigeria via ex-post facto research design. Data of employee stress was gauged using dummy variables of vacation and health disclosures while organizational performance by market share, and earnings per share, which were sourced from the annual reports and accounts of selected healthcare firms from 2012-2019.  Data sourced were analyzed by means of both descriptive and inferential statistics and findings revealed a significant relationship between employee stress management dimensions and market share and earnings per share.  Impliedly, employee stress management contributes significantly to organizational performance of healthcare firms in Nigeria.  In view of the findings, it was recommended that employee stress audits should be carried out frequently by management of organizations so as to determine whether stress levels lead to decline in organizational performance.  In fact, organizations should reduce stress by way of managing it in order to improve performance dimensions of market share and earnings per share; management of organization can realize this by allowing sufficient periods for yearly leave and vacation for employees.

Keywords: Employee stress management, Organizational performance, Healthcare sector