DANIEL, Charlse Ozuomode
Department of Business Administration, Faculty of Management and Social Sciences, Edo
State University Uzairue
EBHOTE, Oseremen
Department of Business Administration, Faculty of Management and Social Sciences, Edo
State University Uzairue
ABSTRACT
This research explores the intricate relationships between organisational justice and
organisational citizenship behaviours (OCBs) among staff at BUA Cement Plant in Okpella,
Edo State. Understanding the dynamics of how perceived justice within the organisation
influences the discretionary behaviours of employees is crucial for fostering a positive work
environment. The objectives of the study were to investigate the relationship between
distributive, procedural and interactional justice on organisational citizenship behaviour such
as conscientiousness, civic virtue and courtesy among staff of BUA cement plant in Okpella,
Edo state. A sample size of one hundred and seventeen (117) was chosen using Taro Yamane
formula with a 5% level of significance. Questionnaire was the research instrument for data
collection and 4-point likert scale was used to measure the response of respondents. The data
were analysed by using correlation coefficient and regression analysis with the aid of SPSS
version 22. The findings revealed that distributive justice has a significant relationship on
conscientiousness (R = 0.845, P = 0.000), The study also found a strong positive correlation
between inconsistent procedural practices and the development of good behaviour (R =
0.911, P = 0.000), and found a strong positive correlation between positive interactions and
politeness in the work environment of the BUA Cement Plant (R = 0.879, P = 0.000). The
study concluded that organizational justice influences organizational citizenship behaviours
among staff of BUA cement plant in Okpella, Edo state. It recommended that BUA Cement
Plant should prioritise and enhance transparency in decision-making processes. Regular
communication channels should be established to keep employees informed about
organisational decisions, fostering a sense of trust and openness. Also, foster a culture of
positive interactions among employees through team-building activities, mentorship
programmes, and open communication forums.
Keywords: Organisation, Justice, Citizenship Behaviour, Courtesy, Civic Virtue,
Conscientiousness, Employee