ORGANIZATIONAL DESIGN AND PRODUCTIVITY IN THE BANKING INDUSTRY IN SOUTH-SOUTH NIGERIA

ERUTEYA, Ejiro Ernest Department of entrepreneurship Delta State University of Science and Technology, Ozoro eruteyaejiro264@gmail.com

ABSTRACT

This research took a careful look at the effect of organisational design on productivity in the banking industry. The study focused on flexible systems and decentralization as aspects of organizational design. Descriptive research method was employed in the study. A sample of 539 taken from 10 banks were surveyed. Pearson product moment correlation and linear regression were used to test the hypotheses formulated. The study found that there is positive relationship between flexible system and productivity (r = 0.787; p < 0.05), and that there is significant relationship between decentralized authority and productivity (r= 0.816; F= 992.720; t = 31.507; p< 0.05. The study thus concludes that banks must institute structures, arrangements, and procedures that capture new conditions and expend current ones. The study recommends that management of banks should ensure that they operate a flexible and decentralized system because these improve productivity.

Keywords: Decentralisation flexible system, organisational design, productivity.

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