REFINING ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH WORK ENGAGEMENT AND SPIRITUALITY
Department of Business Administration,
Delta State University, Abraka
Department of Business Administration/Marketing
Delta State University, Asaba Campus
Department of Marketing,
Imo State University, Owerri.
Previous research’s focus on predictors of organizational citizenship activity was on mental, organizational, and task features along with leadership behaviours. Despite earlier work focusing more on individual characteristics, little is known about the potential effect of spirituality on the organizational citizenship behaviour. And to use the job interaction model and the results of previous empirical studies were structured to investigate the impact of spirituality in the workplace on the conduct of organizational citizenship through work engagement as a mediator. On-the-job spirituality should have positive effects on the behavior of organizational citizenship, and commitment to work can have a positive impact on organizational citizenship behaviours. Under the scheme, they will be more involved in job positions and more likely to engage in citizenship behavior as workers encounter spirituality in the workplace. The goal of this paper is to present structure and theories which could be tested and the framework means that organizations can build spiritually balanced environments, appreciation of the possible predictive power of workplace spirituality in the conduct of corporate citizenship and involvement in the jobs.
Keywords: Organizational Effectiveness, Workplace Spirituality, Work Engagement, Organizational Citizenship Behaviour