DRIVING CUSTOMER LOYALTY THROUGH PREMIUMS: THE EXPERIENCE OF BOTTLING COMPANIES IN RIVERS STATE
OGONU, Gibson ChituruDepartment of MarketingFaculty of Management SciencesRivers State Universitygibsono.gonu@ust.edu.ngHAMILTON-IBAMA, Edith-Onajite LoliaDepartment of MarketingFaculty of Management SciencesRivers State Universityedith-onajite.hamilton-ibama@ust.edu.ngABSTRACTThis study examined the relationship between premium and loyalty of customers of bottlingcompanies in Rivers State. The study adopted a correlational research design. The population ofstudy comprised 3 registered bottling companies in Rivers State. A sample size … Read more