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NWACHUKWU, Precious IkechukwuDepartment of Petroleum Marketing and Business StudiesFederal Polytechnic of Oil and Gas Bonny, Rivers Statenwachukwupi27@gmail.comWALTER, O. GoodluckDepartment of management,Faculty of management sciencesIgnatius Ajuru University of Education, Rivers StateAGBENYO, Joseph U.Department of Computer ScienceFederal Polytechnic of Oil and Gas Bonny, Rivers State ABSTRACTThe study investigated business ethics and performance of quick service restaurants in … Read more

OBARA, Chizi ErnuchiDepartment of Office and Information ManagementRivers State University Port Harcourt, Nigeriachizi.obara@ust.edu.ngEKWEOZOR, Chizoba UchennaDepartment of Office and Information ManagementRivers State University Port Harcourt, Nigeriaekweozoruche@yahoo.com ABSTRACTThis study examined the relationship between human resource information systems and product offering of manufacturing firms in Rivers State. The objectives of the study were to assess the relationship between … Read more

AKANI, Elfreda N.Department of Banking and FinanceFaculty of Management SciencesRivers State UniversityORDU, Chile NmezuruikeDepartment of AccountancyFaculty of Management SciencesRivers State University ABSTRACTThis study examined effects of financial conditions on return on equity (ROE) of deposit money banks in Nigeria. The study employed private sector credit, net foreign assets, net domestic credit, broad money supply and … Read more

BANJO, Kudirat AdeolaDepartment of Insurance and Actuarial ScienceCollege of Applied Social ScienceLagos State University of Science and Technology, Ikorodu, Lagospeaceadeolabanjo@gmail.comOLUFAWO, Henry SijiDepartment of Insurance and Actuarial ScienceCollege of Applied Social ScienceLagos State University of Science and Technology, Ikorodu, LagosOGUNLAMI, Kayode OlayiwolaDepartment of Insurance and Actuarial ScienceCollege of Applied Social ScienceLagos State University of Science and … Read more

ABSTRACT Cost leadership strategy thrives on operational efficiency and convey strategic advantage on firms in price-sensitive markets. It emphasizes efficient utilization of resources. This study based on data obtained on customer service centres of four telecommunication firms used data envelopment analysis to determine operational efficiency of these facilities and compare differences in efficiencies between these … Read more

ABSTRACT This study examined the relationship between market-dynamic sensing and marketing resilience of domestic Airlines in Nigeria. The study treated market-dynamic sensing unidimensionally, but decomposed marketing resilience into situation awareness, coping-with-change, marketing adaptability and resilient marketing ethos. The study adopted a descriptive research design and collected primary data through cross-sectional survey; using a structured questionnaire. … Read more

ABSTRACT                                                       The purpose of this study was to investigate the relationship between patients’ mind engagement and Patronage of public hospitals in Port Harcourt. The population for the study comprised fifty thousand (50000) estimated patients of the 8 public hospitals in Port Harcourt while the sample size consist three hundred and eighty-one (381) patients of public … Read more

ABSTRACT The motivation to assist servers, to reward service personnel, to gain or sustain future special service, to gain or uphold social regard such as approval, status, liking and fulfilling felt duties and obligations primarily drive tipping. This study examined the factors that motivate tipping behaviours of customers in Nigeria’s restaurant context. The study used … Read more

ABSTRACT The study examined determinants of profitability of deposit money banks in Nigeria. Branch network, IT deployment and number of staff were used as independent variables while Return on Asset (ROA) was used as a proxy of profitability which served as dependent variable in the study. This study adopted a descriptive research design; and sampled … Read more

ABSTRACT The study examined the association between academic mentorship and lecturers’ performance in tertiary educational institutions in Bayelsa State. The basic aim of the study was to determine the link between academic mentorship practices (active listening, collaborative learning, shared experience, and corrective feedback) on lecturers performance. The study utilized data collected from a sample of … Read more