OKONGO, John Nsor
Department of Business Management
Faculty of Management Sciences
University of Calabar, Calabar, Nigeria
ELE Augustine
Department of Business Management
Faculty of Management Sciences
University of Calabar, Calabar, Nigeria
elenoble2000@yahoo.com
ENEH, Sunday Isaac
Department of Business Management
Faculty of Management Sciences
University of Calabar, Calabar, Nigeria
ABSTRACT
The study evaluated the relationship between employees’ commitment and organizational
performance of the University of Cross River State, Calabar. The study adopted survey research
design. The population for the study was 1206 respondents. The sample size was 300
respondents determined through Taro Yamane formula. The instrument for the study was a
structured questionnaire using 4-points Likert Scale. The study adopted Pearson Product Moment
Correlation Coefficient using Statistical Package for Social Sciences (SPSS) version 23, to test
the hypotheses and to determine the relationships between the independent and dependent
variables under studies. The study revealed that there was a significant relationship between
affective commitment and job satisfaction of workers, that there was a significant relationship
between normative commitment and motivation of workers, that there was a significant
relationship between continuance commitment to work and workers’ involvement in the
University of Cross River State. The study recommended that management of the institution
should at all times create affective commitment among their staff in order to achieve maximum
job satisfaction steadily. Normative commitment should also be developing by workers and
supported by management by providing intrinsic and extrinsic motivations to workers in the
institution. The management of the institution should also create continuance commitment
among workers in order to enhance job involvement and performance in the institution.
Keywords: Employee Commitment, Affective Commitment, Normative Commitment,
Continuance Commitment