CHUKWUMA, Nnenna Nancy
Department of business Administration
Faculty of Management Sciences
National Open University of Nigeria
ABSTRACT
This study investigated the relationship between organizational change and staff productivity of
deposit money banks in Port Harcourt. The objectives of the study were to determine how
aspects of organizational change (technological change and structural change) relate to
productivity of deposit money banks’ performance in terms of effective efficiency and staff
engagement. The study employed cross-sectional research design. The population of the study
consist 21 deposit money banks. Primary data was collected from 202 management level staff
using a five-point scaled questionnaire. The Spearman’s Rank Order correlation served as the
test statistic. The Statistical Package for the Social Sciences (SPSS) version 23.0 was relied upon
for all data analyses. The study found a strong connection between organizational change
(represented as technological change and structural change) and staff productivity (represented
as effective efficiency and staff engagement) of deposit money banks in Port Harcourt. The study
therefore concludes that productivity of deposit money banks’ employees can be improved
through organizational change, and recommends that management deposit money banks’ that
desire improved productivity of employees should design and implement organizational change.
Keywords: Change, technological change, structural change, staff effectiveness, staff
engagement