Vol. 21, Issue 1 and 2 (August, 2020)

Quality Customer Care Practices for Sustainable Customer Satisfaction: Empirical Evidence from the Hotel Sector in Rivers State by OBIORA, Judipat N. and ETUK, Joseph S.

Social Work Environment and Organizational Citizenship Behavior in Telecommunication Companies in Port Harcourt, Rivers State by OLOMI, Progress Ovunda and NNA, Florence

Knowledge Management Processes and Organization Efficiency: A Study of Selected Firms in Delta State Nigeria by ARUBAYI, Damaro Olusoji

Entrepreneurship Development Exposure and the Performance of Women Entrepreneurs in Delta State, Nigeria: An Exploratory Study by ODITA Anthony O.

Financial Incentives and Employee Performance: A Case Study of Nigerian Copyright Commission by SALAMI, Akeem Olanrewaju, OLAIFA, Oluwagbenga Oladele, KOLAWOLE, Olowookere Johnson and RAHMON, Tella Adeniran

Mortgage Industry Financial Risk Tolerance and Mortgage Banks Credit Delivery in Nigeria by ALAGBA, Ochuko S., AWA, Kalu Idika and EDIRI, Ugherughe

Relational Capital and Performance of Deposit Money Banks in Yenagoa, Bayelsa State by DICKSON, Rachel Konyefa and OYEINKORIKIYE, Stephan Isaiah

A Critical Review of Jeffrey Pfeffer’s Thesis on Perspectives on Action, Levels of Analysis and Theories of Organisation by ASAWO, Soye Peniel and LEBURA, Sorbarikor

Social Commerce in a Digital Economy: A Review of Literature by GABRIEL, Justin M. O. and GABRIEL, Linda O. J.

Capital Market Growth and Equity Financing of Quoted Small and Medium Scale Enterprises in Nigeria by AKANI, Henry Waleru  

Tax Incentives and Corporate Investment: Evidence from Manufacturing Firms in Rivers State, Nigeria by AGWOR, ThankGod, C. and FYNEFACE, Tamuno-opubo Lugard

Brand Competency and Brand Performance of Cosmetics and Health Products Firms in Rivers State by HORSFALL, Harcourt and NWOKAH, Juliet Gladson

Interpersonal Justice and Customer Behaviour of Beverage Manufacturing Firms in Port Harcourt, Nigeria by OGONU, Chituru Gibson and HAMILTON-IBAMA, Edith-Onajite Lolia

Exchange Rate Volatility and Manufacturing Sector Output in Nigeria by KUROTAMUNOBARAOMI, Tamunosiki, AKANI, Elfreda N. and NWOSI, Anele A.

Disruptive Technologies and Productivity of Soft Drinks Manufacturing Firms in South-South, Nigeria by BAYO, Princewill L. and RED-WELL, Ebikebena E.

Non-Interest Banking and the Growth of Micro, Small and Medium Enterprises in Nigeria by OLUNUGA, O. A.

Last Mile Logistics and On-Time Delivery of Fresh Fruit and Vegetables in Delta State and Rivers State, Nigeria by BAGSHAW, Karibo Benaiah and OGWU, Kevwe Rita

Refining Organizational Citizenship Behavior through Work Engagement and Spirituality by IBOBO, Bridget, BENJAMIN, Nwajei and HENRY, Olannye

Employees’ Perception of Internal Marketing and Service Delivery of Fast Food Retail Outlets in Benue State by NKWUAGBA, John A., UDODIRIM, Chukwuemeka and NJOKU, Princewill O.

Demographic Antecedents of Upward Influence Strategy in Public Institutions in Nigeria by ARUOREN, Emmanuel Ejiroghene

Macroeconomic Variables and Banks’ Return on Assets in Nigeria by EHIEDU, Victor Chukwunweike

Ease-of-Navigation and E-Marketing Performance of Deposit Money Banks in Port Harcourt, Nigeria by Ordah, John Makelemi and ADIELE, Kenneth C.